Challenge
A European industrial distribution company with more than 1,300 employees across multiple countries faced declining performance following a U.S. acquisition. With a new leader in place, the organization needed to realign culture and leadership to support new strategic priorities and restore financial momentum.
Engagement
sr4 led a multi-year Culture Kaizen process, combining surveys, workshops, and employee-led improvement teams. A core team and a cohort of leaders served as culture teachers and sponsors, while employees proposed, prioritized, and implemented culture initiatives with coaching and executive support.
Results
Within three years, employees were leading culture improvements independently. The organization achieved $43.6M in revenue growth, $32.7M in expense reduction, and $27.3M in earnings growth, along with stronger engagement, empowerment, and adaptability.