Cultivating Empathy in the Workplace

A 90 minute Virtual, instructor led training (VILT) for your PEOPLE LEADERS


About this Leadership Training:

With a significant amount of uncertainty in the world (and in the workplace), there’s no better time for us to embrace and cultivate the work of empathy. According to a study by Management Research Group, empathy is the top competence for good leadership and a significant predictor of success. In this leadership training, we will provide your leaders with the strategies and habits to cultivate more empathy on your team -  beginning with empathic listening. Empathic listening will boost your team’s creativity, enhance their ability to negotiate effectively and improve overall customer satisfaction. 

Learning Outcomes & What to Expect:

  • Explore the difference between sympathy and empathy

  • Learn what is unique about listening with empathy and how to do it

  • Practice and provide feedback to peers through an empathic listening exercise

  • Discuss and connect with team members and colleagues in small groups

Leadership Themes: Emotional intelligence, Active Listening, Building healthy culture

Read out blog post on this topic


What’s included in this Training:

  • Expert-led facilitation and content, including one-on-one and group breakouts to encourage connection and engagement with your team

  • Adaptation to your organization and desired leadership group

  • Support with promotion and scheduling

  • Backend logistics and technology for virtual hosting

  • Optional post-training survey

  • Post-training communication with recommendations for implementing leadership behaviors and skills

  • Recording for those who couldn’t make it

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This Training Experience comes from our Elevate leadership series, a series of trainings from our catalog of relevant leadership themes customized for your team and schedule.